Riz
Case studiesMy CV

10 years.
Real operations.
On the record.

7COMPANIES
11CASES
SAVED
$3.9M
courier cost, 6 months, Bolt
CLOSE
8→3
days to month-end close, Wise
DISPATCH
20s
down from 3 minutes, Careem
AUTOMATED
~40h
manual work removed weekly, per client

Founders I've worked with.

Biola Babawale

Biola Babawale, Cycle Together

Sport, Wellness & Community

Client story

United Kingdom · Fractional COO

  • Fractional COO
  • Chief of Staff
  • HR
  • 2IC
  • CFO
  • Product Manager
  • Thought Partner
  • AI Strategist
“Riz has completely transformed the way I look at my business and how we operate day-to-day. He brought in a level of structure, clarity, and confidence that I didn’t realize we were missing.”

Biola Babawale, Founder, Cycle Together

The metrics, and things I moved.

11 cases

Bolt2021–25
$3.9Msaved in 6 months

Courier cost, cut by a third

  1. The problem

    Courier cost running at 21% of GMV. 20 countries across Europe and Africa. No shared way of reporting courier performance.

  2. What I did

    • Took the cost line apart market by market
    • Introduced courier reporting frameworks in 15 countries
    • Ran the reduction as an operating rhythm, not a one-off cut

  3. What moved

    14%courier cost of GMV / was 21%
    15countries on one reporting framework

For a founder:Cost comes down when the number is visible every week, in the same shape, in every market. Reporting first. Cuts second.